Rebus Software

Since 2013

Company size: 10

Rebus is a New York web design and development firm that specializes in software projects for medium sized business. We are looking to expand our presence in Ukraine and recently opened an office in Kharkov (Svoboda square).

Specialization: Product

Posted on 09 Oct 2020

Status: Active

Technical Support manager

Candidate level: Middle

Offered Salary: $600-800

Stack:

Other

Vacancy Details

Location

Kharkiv

Sector

Education

Team size

8

Job type

Full Time office

Project category

Ongoing development

Relocation package

No

Required english level

B2 (Upper-Intermediate)

Probation period

3 months

Social package

Yes

Project description

A large PHP-based website with over 200k monthly visitors.

Vacancy description

Technical Support managers troubleshoot technical issues, provide timely customer feedback, support the onboarding of new customers etc.

Technical Support managers will talk to customers directly, as well as create written documentation.

Requiring excellent written and verbal communication (Upper-intermediate English is a must)

Benefits

- 3 weeks of vacation

- Accounting services to do paperwork

- Gym / Yoga membership of choice

- Free English lessons

- Assist in career development. Seminars, certifications and similar